Terms of Service

Effective: September 3, 2025 • State of Service: Florida

1) Acceptance of Terms

By booking or receiving any Fresh Binz services, you agree to these Terms of Service and any policies referenced herein.

2) Eligibility

You must be 18 years of age or older and located in Florida to use our services.

3) Services

We provide residential and community bin cleaning (hot-water sanitizing) and trash valet set-out/return aligned with municipal pickup schedules. Service availability varies by address and community rules.

4) Scheduling

• Valet set-out typically occurs the evening before municipal pickup; return occurs after pickup.
• Bin cleaning occurs after municipal pickup. If not on valet, please leave bins curbside until cleaned.
• Service windows may vary due to weather, traffic, access, and route density.

5) Access & Safety

• You authorize safe access to bins and storage locations (including gate/elevator codes where applicable) and agree to keep areas free of hazards (pets, debris, vehicles).
• If access is blocked or unsafe, we may reschedule; a reasonable no-access fee may apply.

6) Photos & Proof of Service

We may capture before/after photos solely for proof of service, quality control, and customer support. See our Privacy Policy.

7) Pricing & Billing

• Prices are listed on our website and may vary by address, access, and frequency. Taxes and fees may apply.
• Invoices are due upon receipt. We may use third-party processors to handle payments.

8) Subscriptions & Cancellations

• Residential subscriptions typically include weekly valet and monthly cleaning.
• Subscriptions bill monthly until canceled. You may cancel anytime with 7-day notice before the next billing cycle.
• Pauses/skips can be requested in advance; proration is handled at our discretion.

9) Damage & Limitations

• We are not responsible for manufacturer defects, pre-existing damage, or normal wear to bins or surfaces.
• To the maximum extent permitted by Florida law, we are not liable for indirect, incidental, or consequential damages.

10) Community & Commercial Terms

• For apartments, senior living, and HOAs, a separate proposal/statement of work may govern service windows, routes, door counts, pricing, KPIs, and reporting.
• Community service may be suspended for safety, access, or policy conflicts; we will coordinate with management to resolve.

11) Rescheduling & Weather

Extreme weather or municipal changes may shift service windows. We will notify you and reschedule as soon as feasible.

12) Changes to these Terms

We may update these Terms from time to time. The “Effective” date above indicates the latest version. Continued use constitutes acceptance of updates.

13) Governing Law

These Terms are governed by the laws of the State of Florida.

14) Contact

Email: service@freshbinvalet.com
Phone: +1 321 247 9190