Privacy Policy
Effective: September 3, 2025
This Privacy Policy describes how Fresh Binz (“we,” “us,” or “our”) collects, uses, and shares personal information when you use our services and website. Our services are offered in Florida and intended for adults 18+.
1) Information We Collect
- Contact & Service Details: name, email, phone, service address, community name, gate/access codes you provide, pickup day, and service preferences.
- Billing: payments are processed by third-party providers; we do not store full payment card numbers on our servers.
- Communications: messages via email, SMS/WhatsApp, or forms (e.g., Jotform).
- Website Data: device/browser information, pages viewed, and UTM/referrer data. We may use cookies and similar technologies for analytics (e.g., Google Tag Manager).
- Photos: before/after service photos for proof of service and quality control.
2) How We Use Information
- Provide, schedule, and improve services.
- Communicate about appointments, confirmations, updates, and invoices.
- Customer support and troubleshooting.
- Website analytics and performance measurement.
- Optional marketing with your consent/opt-in where required (you can opt out any time).
3) Sharing of Information
- Service Providers: payment processors, form and messaging platforms (e.g., Jotform, SMS), analytics tools (e.g., GTM), and hosting providers who process data on our behalf under appropriate safeguards.
- Legal/Compliance: to comply with laws, respond to lawful requests, or protect rights, safety, and property.
- Business Changes: in connection with a merger, acquisition, or asset transfer, consistent with this Policy.
4) Cookies & Analytics
We use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings. For analytics served via Google Tag Manager, see Google’s policies for more on how data may be used.
5) Data Retention
We retain personal information only as long as necessary for the purposes described above, to meet legal obligations, or to resolve disputes.
6) Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.
7) Your Choices & Rights
- Opt out of marketing communications via the unsubscribe link or by contacting us.
- Request access, correction, or deletion of your information by contacting us.
- Disable cookies in your browser (site functionality may be impacted).
8) Florida Notice
We operate in Florida and do not sell personal information. If Florida law grants you specific privacy rights, you may exercise them by contacting us as described below.
9) Age Requirement
Our services and website are intended for individuals 18 years of age or older. We do not knowingly collect personal information from persons under 18.
10) Changes to This Policy
We may update this Policy from time to time. The “Effective” date above reflects the latest version. Material updates will be highlighted on this page.
11) Contact Us
Email: service@freshbinvalet.com
Phone: +1 321 247 9190